Air Freight Forwarder Assistant

Warsaw, Poland
July 3, 2026

Due to the expansion of our air freight division, we are looking for a candidate for the position of Air Freight Forwarder Assistant. If you want to gain practical knowledge, develop in the logistics industry, and work in an international environment — we invite you to apply.

Your Responsibilities

  • Professional customer service through receiving and efficient execution of forwarding orders;

  • Supporting freight forwarders in organizing import and export air shipments;

  • Cooperation with subcontractors, airlines, and foreign agents;

  • Monitoring the progress of ongoing orders;

  • Entering data into operational systems;

  • Ensuring proper document flow, completeness, and archiving of transport documentation;

  • Building and developing relationships with clients and business partners.

Our Requirements

  • Communicative English proficiency, both spoken and written;

  • Basic knowledge of Microsoft Excel;

  • Good self-organization and ability to prioritize tasks;

  • Accuracy, responsibility, and commitment;

  • Strong communication skills and ability to work in a team;

  • Eagerness to learn and grow in the TSL industry.

Nice to Have

  • Prior experience in logistics, freight forwarding, transport, or customer service.

What We Offer

  • Comprehensive onboarding and training in air freight from scratch;

  • Support from experienced freight forwarders at every stage of learning;

  • Stable employment in a growing organization;

  • Opportunity to gain specialized knowledge in air transport and beyond;

  • Real prospects for growth and promotion to Air Freight Forwarder;

  • Work in an international environment;

  • Friendly atmosphere and team support.

No experience in air freight forwarding is required. If you are ambitious, communicative, and want to build a career with a future — we will teach you everything step by step.

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